We promise 3 things:

• We promise that you will pay the lowest price possible.
• We promise to give you your money back if you are in any way unsatisfied with your table.
• We promise your table will be made to the strictest quality controls.

100% Lowest Price Guarantee

If you find a lower advertised price for a Pool Table with the same or better specifications at a lower price (including shipping costs) we will beat it by 10%! Advertised price must be advertised in a Canadian print publication, and in Canadian currency. Please note: The competitors table must be in stock.

100% Money Back Guarantee

If you are unsatisfied with your pool table for any reason you may return it within 30 days and we will refund the entire invoice price (including our shipping cost) to you. The customer will be responsible for returning the pool using their own insured shipping. The pool table will be inspected on return and issued a full refund if the table is in new condition. Please note that pool tables shipped back collect will be refused.

PoolTablesDirect.ca Limited Warranty

PoolTablesDirect.ca offers a Limited Warranty on the components of your Pool Table to be free of defects in material and workmanship for 30 days after the receipt of your table.

• Legs, Cabinet, Rails, and Support Rails:  Warranted against splitting, cracking, or warping.

PoolTablesDirect.ca will repair or replace the above parts if under PoolTableDirect.ca’s reasonable judgment to be defective in materials and/or workmanship.

EXCLUSIONS:  PoolTableDirect.ca’s responsibilities under this warranty shall not extend to any of the following:

• Subsequent purchasers:  This warranty only extends to the original purchase only.
• Any pool table that has been moved or sold to another address or location.
• Repairs or replacements required as a result of abuse, neglect, alteration, misuse, flood, fire, earthquake or other natural calamity, abnormal playing conditions, accidental damage, or improper installation
• Repair or replacement of bumpers, slate, pockets, and felt which will wear under regular play
• Table leveling or slate separation
• Incidental costs or damages arising out of any alleged defective component or from its repair or replacement
• Replacement of entire Pool Table.  This warranty extends only to repair or replace covered components proved to be defective in material or workmanship.
• BONUS Accessory kit. The accessory kit is a free item and we will not replace or repair any of the items from damage or manufacturer's defect.

The customer will be responsible for insured shipping back of any defective components. Any damage to the component that is not a manufacturer's defect will void the warranty claim.

Why our prices seem too good to be true!

September 5, 2006

A couple of weeks ago we had a customer who was picking up the Monarch pool table from our Calgary showroom. We got to chatting, and he mentioned that he would not have purchased from us if he would not have been able to see the table in person. He thought the price was way too good to be true, but once coming to visit in person and seeing the table his concerns were quickly put to rest. We then realized that our website was not doing a good job of explaining how we could sell quality pool tables for such low prices.

How we can sell you a pool table for 60% less than some of the competition?

• We purchase the most popular pool tables directly from the manufacturer in very large quantities which allows us to aggressively negotiate discounted pricing.
• Purchasing factory direct allows us to cut out ALL middle people in the distribution chain allowing us to pass huge savings on to you.
• We run a streamlined e-commerce operation instead of multiple high overhead locations.
• We ship our tables from both Western & Eastern Canada to reduce the cost of shipping for our customers.

The "direct to consumer" business model is not new; however we are one of the pioneers of applying this business model to Canadian Pool Tables.

We invite you to call us toll-free with any questions you may have at 1-866-398-5020. All pool tables are backed by a 100% money back guarantee, 100% low price guarantee, and a limited warranty.